Instaconnect Company Profile

Instaconnect takes pride in introducing Kenya's first certified WiMAX Network to deliver robust, reliable and scalable broadband Internet services for corporate office and home office using a point-to-multipoint fixed wireless system

IMAX is the brand name for Instaconnect broad band Internet access solution that is powered by the Redline Communications WiMAX technology to make the Internet experience even better. The IMAX solution is a wide-area broadband technology offering a unique combination of high speed, wide range and high base station capacity. With speeds upto 16.5Mbps, most customers can have service fully commissioned within 1 day of ordering and, unlike your traditional ISP; we can increase bandwidth for existing Instaconnect customers instantly without the need for additional equipment.

Internet form a pivotal role in helping organizations achieve measurable improvements in information management, dissemination and security, shared resources and communication expense reductions, just to name a few. There are several measurable categories that can be improved with proper planning and implementation of Internet related solutions. The most appealing characteristic is that these individual categories can all be achieved from the same well thought out infrastructure that is customized and scalable to your needs.

Our Team

Instaconnect is committed to investing in quality personnel and continuous training. Our teams of young dedicated staff each with adequate professional background; work together with a dedicated focus on service delivery.

Our employees appreciate having Internet access as a resource and learning tool that not only serves as an aid in their current tasks but also a channel by which they can stay abreast of educational and professional developments in their respective fields. This gesture can be reciprocated to an organisation through increased motivation, job satisfaction and appreciation by your staff, elements all proven as critical success factors in improving productivity.

Network Operation Centre

Our Network Operation Centre (NOC) is manned 24x7x365 all year round by a team of dedicated support engineers to ensure that all systems are operational at all times. Whatever you need, were always at hand to manage your service requests either by telephone or via e-mail.

Our collective competencies all revolve around listening to you, our client, be it in anticipatory management of required technologies and skills or after sales services. By listening to your needs we design, develop and implement customized solutions. Thereafter, we continue to listen to you as we provide after sales services through customer relationship management, which encompasses account management, technical support services as well as consultancy.

Our excellent client retention rate is reflective of their satisfaction.

We share our mindset on the value of solutions - backed by our competencies - because our conviction in our own solutions is infused in the way we consult, design, implement and sustain our services to you.

Our Services include

- iMAX Internet Connectivity
- iHost - Hosting services for DNS , email , website etc
- iConsult - for all network support services
- Application Hosted Solution - Online Business Services
- iServer - a Business server that provides a SME essential services required from an internet connection
- iSecure - Quickheal Security Software

For detailed description on our services, please have a look at the individual brochures, or contact us

Instaconnect Limited
P.O.Box 40497-00100
Tel: +254 20 2318300/1/2/3
Nairobi Kenya

Office Locations

1st Floor Savla Plaza Mogotio Road, off Muthithi Road Westlands